Returns Policy
Complete Firearms and Serialized Products
There are NO returns or refunds on any complete firearms or serialized products once the item has been transferred to the end user through the FFL. If you find that you have ordered a product by mistake, you must contact CMMG Customer Service to process a return prior to completing the transfer. No exceptions.
CMMG is not responsible for selection of an FFL for the required ATF 4473. The customer is responsible for contacting the chosen FFL to ensure that they will transfer the product being purchased. Any returns due to purchaser’s choice of FFL is subject to a 15% restocking fee.
If a firearm needs service, please contact our Customer Service Department prior to attempting any repairs on your own.
Non-Serialized Products
CMMG will accept returns on non-serialized products for a period of thirty (30) days from the date the product shipped.
- All returns must be authorized through our Customer Service department with a Return Merchandise Authorization (RMA) assigned.
- All authorized returns will be subject to a 15% restocking fee.
- All items must be in new, unused condition with original packaging.
CMMG will not accept returns of items not purchased directly from CMMG or through your assigned Odle Sales representative.
Shipping
We can ship to most addresses in the United States. Note that there are restrictions on some products, and some products cannot be shipped to certain destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
If shipping is to be billed to your own shipping account, please select your preferred carrier and enter your account number when placing an order.